Getting Your Computer Repair Started

Getting your computer repair started with PC Handyman is easy. We are a by appointment only business and you can reach us in these ways:
By Phone

Call us at {216}-{236-8743}to schedule an appointment at your location, remotely, or at our location: always call first to confirm availability.

2000 Lee Road Suite 119 Cleveland Heights, Ohio 44118

 

Requesting assistance

You can click here for computer repair, to ask a question, check on a repair or schedule an appointment

PC Handyman-Cleveland Inc. has been in business for over 15 years performing technology consulting in the Greater Cleveland area

FAQs

 

Where is your office located?

We are conveniently located at 2000 Lee Road Suite 119 Cleveland Heights, Ohio 44118. You can contact us via (216) 236 8743.

computer repair at 2000 Lee Road Suite 119 Cleveland Heights Ohio 44118How does online remote computer repair service work?

Online remote computer repair service which is also known as “virtual computer support” is the method of getting your computer problems solved via the internet. You will be surprised at how clever most of these computer devices have been programmed to enable technicians to work on your system from a far-off location. Without moving an inch from your home or office desk, our technicians will be able to perform certain computer tasks like virus scan & removal, missing drivers or broken software. As long as you have a working internet connection we can help you. Schedule an Appointment

With remote computer repair service, am I safe and secure?

Yes, you are both safe and secure. All sessions remote sessions between you and PC Handyman are encrypted based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. What that means is remote sessions with us are scrambled to the outside world so that no one can read or copy or infiltrate a connection between machines. Our encryption is just like the security standards used in online banking and e-commerce store purchases. While on a remote session with our technician, you’re fully in charge of your computer and can opt to end the connection anytime.

Can I track my repairs progress? If yes, how?

Yes, you can track your order. Once you drop your device with us for repairs, you will be issued a unique ticket number that can be used for a progress check. Simply click on “check on service” and fill in your ticket number with your last name. PC Handyman will send you a progress report almost immediately.

When will your technician arrive at my address?

After scheduling an appointment with us on our website, you can have our technicians in your location that same day or the next day. We will get your device up and running in no time.

What is your service charge per visit?

Our service fee varies with the nature of the task involved. Sometimes, our service fee could be based on hourly rate, flat rate, or monthly subscription. Please contact us to book an appointment.

What are your service areas in Cleveland?

Our technicians live in the neighborhood and on our smartphones. We are a proud provider of full-fledged computer solutions to northeast Ohio. Our service areas include but are not limited to:

Akron, Canton, Aurora, Beachwood, Cleveland, Cleveland Heights, East Cleveland, Orange, Shaker Heights, Solon, South Euclid, Westlake, Fairview Park, Mayfield Village, Lakewood, Pepper Pike, Tremont, University Heights, and all of Geauga County.

What if my neighborhood is not listed in your service areas?

Rest assured, If you live in Greater Cleveland. Please call us anyway, we will come to your location.

What should I do before bringing my computer to PC Handyman?

If you have any passwords or security for your device, please make sure to provide them. While we can override passwords if need be, it isn’t something we like to get in the habit of doing

You need to back up your data before you trust your computer to us. Nothing beats just connecting your data up to your external hard drive and making sure it’s all backed up. At PC Handyman, we offer data backup and cloud storage services for $30.

If you use outlook, please indicate to us that you’re an Outlook user. If it’s still running you should consider making archives of your data.