Computer Repair Near Me: Printer Offline
Computer repair does not always deal with broken parts or viruses. Sometimes, the printer goes offline, and when I mean sometimes, I really mean all the time. Why is it that if you want a printer to go offline, all you have to do is buy a networkable from HP.
Most of the time the problem affects everyone on the network. Today, we encountered a situation where everyone can print except one person. Troubleshooting that can take you all over the place. Emptying the print queue, uninstalling and reinstalling the printer, setting a static IP: we have run the gambit in solutions. Or so we thought, a Windows 7 hack. Read the full article below
We went ahead and skipped to Step 3
Step 3: Restart the print spooler service.You must be logged on as an administrator to perform these steps.
a. Open Administrative Tools by clicking the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
b. Double-click Services. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
c. Right click the Print Spooler service, and then click Properties.
d. On the General tab, next to Startup type, make sure that Automatic is selected.
e. If the service is not already running, under Service status, click Start, and then click OK. If you’re prompted for an administrator password or confirmation,
type the password or provide confirmation.