Remote Tech Support Serving Cleveland

PC Handyman is Cleveland’s premier provider of computer repair, maintenance, and IT support solutions for home or office

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What we do

Tech Support IRL:

You may have found your way here searching for something like "computer repair near me." Even if you didn't, imagine this: you are sitting at your computer, surfing the web, and everything is going fine. Up comes, a link that says something like, "Remember Nipsy Russell? You should see what he looks like now."
You figure, why not? And you click the link to see what Nipsy has been up to. And BLAM! Your computer is going nuts, flashing red lights and giving off an air raid blast. You can do one of two things: 1. Duck and cover under your desk, or 2. Contact PC Handyman-Cleveland.

Make an appointment

We can help you get back to normal with extensive computer repair services.

Depending on your problem, we can come to your home, you can come to us, or we can help solve your problems from our office on Larchmere Boulevard.

Whichever way works best for you, PC Handyman is here to help.

Computer Repair Services

Your computer has become one of the most important things you possess.

When it goes down, it can cut people off from their social lives, or cut you off from doing schoolwork or business.

Call or text us at 2162439662 and we will give professional help and advice. We offer a free computer repair estimate

PC Handyman Offers Remote Tech Support

COVID has taught us how important it is to have tech in good working order.

It has also shown just how much can be resolved remotely without the computer repair shop coming into your home or office.

At PC Handyman, we offer discount pricing for remote computer support compared to our onsite rates. We also offer remote support plans that include reduced onsite rates.

Schedule a tune up at fixed pricing today!

Specializing in Helping Seniors with Tech

Managed Support

Do you find yourself frustrated with computer issues but unwilling to ask the kids for help. You don't want to be a burden right? Advocate for yourself with a Managed Support Contract with PC Handyman.

Do you have a loved one who you've tried to help from long distance? Our services make great gifts. Click here to find out more.

Office Appointments

PC Handyman's office hours are BY APPOINTMENT ONLY:

Mon Wed Fri: 10 am - 1230 pm and 4 pm to 630 pm

Tues Thurs Sat 10 am - 630 pm

SCHEDULE AN APPOINTMENT

House Calls

The advent of remote support has made it possible to help more people in a day than house calls. Digitallly, we can be in more than one space at a time. While most work can be accomplished remotely, sometimes you prefer someone in your home. We do provide in home support at $125 / hr.

SCHEDULE A HOME VISIT NOW

Remote Support

By far the most affordable way to get support from PC Handyman.

Some problems, like the printer is offline, can be remedied in minutes. Instead of paying a technician for an hour's work, reach out to us and we can solve your problems at $2 per minute (no minimums.)

CLICK HERE FOR MORE INFO

why we do it

It's what we do

Everyone has something they can pour their mind and attention into. Some people love knitting. We love technology. We enjoy the challenges of effective diagnosis and clear, reasonable solutions. If you're at your wit's end, give us a try, ask a question, we are here to help.

We want to be your tech support

We also offer computer services to small businesses and non profits with 25 or fewer employees. We offer reasonable pricing and office hours availability to keep your systems up to date, to advise on cloud solutions, and troubleshoot every day office problems.

testimonials

What they say

5 out of 5 stars

Judith E.

- Facebook

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond, which is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help.

5 out of 5 stars

Mm G.

- Facebook

This guy is a genius. And a real gentleman

5 out of 5 stars

Caren S.

- Facebook

CHARLEY'S PC HANDYMAN IS THE ABSOLUTE BEST PC REPAIR ANYWHERE!!! They'll come and pick up your computer (YES, that's right, THEY. COME. TO. YOU.), and will do the job thoroughly, efficiently, and at crazy-reasonable prices! I had a number of issues with my PC, from messed up sound to constant problems with web connectivity, which were caused by the last idiot I had taken my computer to for repair. I found PC Handyman on YELP! and the reviews were so good that I thought I'd give them a call. Sure enough, CHARLEY FIXED IT ALLLLL!!! And, when the job was done, Pryde brought my PC back to me at a time that was most convenient for me! (Yep. You read that right.) OMG, THE BEST EVER! I truly can't thank these guys enough, and I will NEVER take my PC to anyone else...and neither should YOU!
5 out of 5 stars

El V.

- Google

I purchased the yearly coverage. Every month a checkup is provided to keep your computer up to date.

5 out of 5 stars

Judith E.

- Yelp

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond, which is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help.

5 out of 5 stars

Ann M.

- Yelp

Charley is the best! He has done everything under the sun for me in an exceptionally timely, professional, and cost effective way. He truly goes the extra mile. I highly recommend him even for the most challenging projects!
5 out of 5 stars

Neal

- Google

Charlie is exceptional. He is patient, kind and thoroughly professional as he helps you wend your way through technique and technology that is way beyond daunting. He is also a very personable young man who is just plain good to work with. VERY highly recommended.

5 out of 5 stars

Laurie A.

- Google

Charley is so great to work with. He is knowledgeable, responsive, and gives me the level of information I want- not too much, nor too little, so that I can be a good partner in the care and feeding of my technology. He has fixed things other people have given up on.

5 out of 5 stars

Lynn H.

- Yelp

PC Handyman earns top marks from me. I have never had a computer repair process be so transparent and hassle free. They operate on a pick-up/drop off basis now, so I don't think they have a brick and mortar store. But the pick-up process worked great. The technician (Merrick) called in advance to let me know exactly when he would stop by. When he got to my house he didn't just pick up the computer, rather he spent more than 30 minutes talking with me, looking at the computer and making sure that he knew exactly what the problems were.

Merrick said that he would get back to me in 48 hours with what he found. I've heard that before from other repair places and then waited weeks for a call. But PC Handyman called two days later as expected. He had solved most of the problems but said he needed a bit more time to tackle one lingering issue. Three days later that problem was diagnosed. A replacement part was ordered and installed within four days, and my computer was delivered right back to my door at my convenience.

When Merrick dropped off the computer, he again took more than 30 minutes to show me what he had done, including uploading some professional-grade software to keep the PC running to its best capacity. I really could not be more pleased with the level of service. For all the work they did, they are also incredibly affordable in my opinion.

They were having a problem accepting online payments when I got my computer back, but the technician didn't stress about it. Two days later the owner, Charlie, called and took my payment by phone. He was also very pleasant and easy to work with. Seemed like a nice guy.

I am incredibly wary of computer repair businesses after having a few bad experiences in the past. In some ways, I feel like PC repair places can be sort of like auto mechanics--they see someone who is not tech savvy and think they can take them for a ride. This is NOT the case at PC Handyman. They were consummate professionals and always eager to talk about what service was necessary and to admit when a service wasn't necessary. They communicated with me every step of the way. I never felt like I was being talked down to because I don't know technology all that well. Instead, they took the time to explain the process to me. I would highly recommend them!