Remote Tech Support Serving Cleveland

PC Handyman is Cleveland’s premier provider of computer repair, maintenance, and IT support solutions for home or office

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What we do

Tech Support IRL:

You may have found your way here searching for something like "computer repair near me." Even if you didn't, imagine this: you are sitting at your computer, surfing the web, and everything is going fine. Up comes, a link that says something like, "Remember Nipsy Russell? You should see what he looks like now."
You figure, why not? And you click the link to see what Nipsy has been up to. And BLAM! Your computer is going nuts, flashing red lights and giving off an air raid blast. You can do one of two things: 1. Duck and cover under your desk, or 2. Contact PC Handyman-Cleveland.

Make an appointment

We can help you get back to normal with extensive computer repair services.

Depending on your problem, we can come to your home, you can come to us, or we can help solve your problems from our office on Larchmere Boulevard.

Whichever way works best for you, PC Handyman is here to help.

Computer Repair Services

Your computer has become one of the most important things you possess.

When it goes down, it can cut people off from their social lives, or cut you off from doing schoolwork or business.

Call or text us at 2162439662 and we will give professional help and advice. We offer a free computer repair estimate

PC Handyman Offers Remote Tech Support

COVID has taught us how important it is to have tech in good working order.

It has also shown just how much can be resolved remotely without the computer repair shop coming into your home or office.

At PC Handyman, we offer discount pricing for remote computer support compared to our onsite rates. We also offer remote support plans that include reduced onsite rates.

Schedule a tune up at fixed pricing today!

Specializing in Helping Seniors with Tech

Managed Support

Do you find yourself frustrated with computer issues but unwilling to ask the kids for help. You don't want to be a burden right? Advocate for yourself with a Managed Support Contract with PC Handyman.

Do you have a loved one who you've tried to help from long distance? Our services make great gifts. Click here to find out more.

Office Appointments

PC Handyman's office hours are BY APPOINTMENT ONLY:

Mon Wed Fri: 10 am - 1230 pm and 4 pm to 630 pm

Tues Thurs Sat 10 am - 630 pm

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House Calls

The advent of remote support has made it possible to help more people in a day than house calls. Digitallly, we can be in more than one space at a time. While most work can be accomplished remotely, sometimes you prefer someone in your home. We do provide in home support at $125 / hr.

SCHEDULE A HOME VISIT NOW

Remote Support

By far the most affordable way to get support from PC Handyman.

Some problems, like the printer is offline, can be remedied in minutes. Instead of paying a technician for an hour's work, reach out to us and we can solve your problems at $2 per minute (no minimums.)

CLICK HERE FOR MORE INFO

why we do it

It's what we do

Everyone has something they can pour their mind and attention into. Some people love knitting. We love technology. We enjoy the challenges of effective diagnosis and clear, reasonable solutions. If you're at your wit's end, give us a try, ask a question, we are here to help.

We want to be your tech support

We also offer computer services to small businesses and non profits with 25 or fewer employees. We offer reasonable pricing and office hours availability to keep your systems up to date, to advise on cloud solutions, and troubleshoot every day office problems.

testimonials

What they say

Adeosun R.

What an incredible person, an expert in he’s work, the best binary expert to trade with I recommend Mrs Eliana Russel to you, madam I will forever be grateful for helping me trade and manage my account, you have really changed my life with your good works, you should trade and experience financial breakthrough with one of the best binary expert. Contact her directly on her,Emai:[email protected]
WhatsApp : +17734138075 - 4/07/2023

Mm G.

This guy is a genius. And a real gentleman - 12/04/2018

Collin F.

Charley was extremely thorough in diagnosing my computer problem and worked efficiently to complete the repair in a timely manner! He was very communicative throughout the process. He also helped me to understand what was going on as well as how he repaired the issue. Great service and reasonable prices. I will definitely return here if I experience any other PC/laptop issues! - 6/01/2023
Guanlan S.

Charley is an IT savant who knows how to explain tech issues to us lay-folks. He also explains how to think about and order upgrades and improvements that you want to make to your system and operations. He even designed my webpage.
I'm on a monthly contract that covers all the bases and I feel so much more in control of my interaction with the digital world. - 12/19/2022

Linda F.

Charlie is the best computer technician we've ever used. He's so responsive and knowledgeable - and he doesn't make me feel like an idiot (which I am when it comes to computers!) He is beyond patient and always goes the extra mile to make sure every little thing is working properly. I don't know what we'd do without him. My husband & I just got new computers and we were up and running in a day. Just amazing. - 6/14/2022

Judith E.

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond, which is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help. - 5/07/2021
Caren S.

CHARLEY'S PC HANDYMAN IS THE ABSOLUTE BEST PC REPAIR ANYWHERE!!! They'll come and pick up your computer (YES, that's right, THEY. COME. TO. YOU.), and will do the job thoroughly, efficiently, and at crazy-reasonable prices! I had a number of issues with my PC, from messed up sound to constant problems with web connectivity, which were caused by the last idiot I had taken my computer to for repair. I found PC Handyman on YELP! and the reviews were so good that I thought I'd give them a call. Sure enough, CHARLEY FIXED IT ALLLLL!!! And, when the job was done, Pryde brought my PC back to me at a time that was most convenient for me! (Yep. You read that right.) OMG, THE BEST EVER! I truly can't thank these guys enough, and I will NEVER take my PC to anyone else...and neither should YOU! - 10/07/2016

Laura M.

PC Handyman is an exceptionally helpful and responsive support service for digital devices of all kinds. I have recommended this business to many other people and their experience has been like mine: quick, careful, transparent, fully explained, and always accompanied by personable and friendly interaction. Highly recommended. - 11/20/2020

Marilyn M.

I have found Charley to be totally trustworthy as well as extremely skillful as a technician. Moreover he treats his clients with courtesy and kindness. I believe he enjoys his profession and I hope to continue our relationship. I recommend him without any reservations.
Sincerely,
Richard Meadows PhD - 5/08/2021
Jodie R.

PC Handyman, Charley Bach, is readily available to help with all my computer needs. He services both PCs and Apple products. Often he takes care of a problem by working on my device remotely so I am not left without my computer.

Charley helped me pick out a new computer, picked up both the new and the old, transferred my files and pictures and brought both back the next day,.

Charley offers a yearly flat fee plan and will work for you whenever you need him. No more waiting for kids or grands to come over to help. Top this off with the fact that Charley is very pleasant! Give him a try. You won't be sorry. - 11/21/2020

Kayla K.

Charley genuinely was a wonderful guy to work with. We was responsive to my emails, got the job done quickly, and even went above and beyond to answer some unrelated computer questions for me which I really appreciated.

He charges a fair rate, and although I like to be budget friendly and save money, I don't regret spending the money to have him do the job instead of DIYing it, especially since he threw in some extra tips and just genuinely was a friendly and charismatic person.

I'm new to Cleveland, but I'm happy that he's been a part of my experience starting out here. He knows computers, he knows Cleveland, and he knows how to make someone feel welcome. - 8/26/2022

Sherman A.

Exceptional Customer Service!

Charley is extremely professional and proficient. He quickly diagnosed the problem with my laptop running Window 11 Pro. Charley made the appropriate fixes and had my laptop back to me the next day. An added bonus was that Charley was able to clone all of my files, programs and most of my personalized settings and re-install them on my laptop, so I had very little "tweaking" to do once my laptop was returned to me.

I highly recommend PC Handyman-Cleveland! - 8/31/2022
Lynn H.

PC Handyman earns top marks from me. I have never had a computer repair process be so transparent and hassle free. They operate on a pick-up/drop off basis now, so I don't think they have a brick and mortar store. But the pick-up process worked great. The technician (Merrick) called in advance to let me know exactly when he would stop by. When he got to my house he didn't just pick up the computer, rather he spent more than 30 minutes talking with me, looking at the computer and making sure that he knew exactly what the problems were.

Merrick said that he would get back to me in 48 hours with what he found. I've heard that before from other repair places and then waited weeks for a call. But PC Handyman called two days later as expected. He had solved most of the problems but said he needed a bit more time to tackle one lingering issue. Three days later that problem was diagnosed. A replacement part was ordered and installed within four days, and my computer was delivered right back to my door at my convenience.

When Merrick dropped off the computer, he again took more than 30 minutes to show me what he had done, including uploading some professional-grade software to keep the PC running to its best capacity. I really could not be more pleased with the level of service. For all the work they did, they are also incredibly affordable in my opinion.

They were having a problem accepting online payments when I got my computer back, but the technician didn't stress about it. Two days later the owner, Charlie, called and took my payment by phone. He was also very pleasant and easy to work with. Seemed like a nice guy.

I am incredibly wary of computer repair businesses after having a few bad experiences in the past. In some ways, I feel like PC repair places can be sort of like auto mechanics--they see someone who is not tech savvy and think they can take them for a ride. This is NOT the case at PC Handyman. They were consummate professionals and always eager to talk about what service was necessary and to admit when a service wasn't necessary. They communicated with me every step of the way. I never felt like I was being talked down to because I don't know technology all that well. Instead, they took the time to explain the process to me. I would highly recommend them! - 11/09/2014

Joanne M.

I went to PCHandyman because I thought my computer needed a new battery. As it turned out, the computer was dying. Charley checked it out thoroughly and that was the diagnosis. Charley listened to what I wanted in a new computer and suggested several, with links to get them at Microcenter. When I got this one he transferred all my data from the hard drive on the old one, so I am now back in business! Charley is a pleasure to work with, explains things well in regular people talk (not just computer-speak). The work was done quickly and the price was reasonable. He was recommended to me by a very picky friend, and I can see why. - 5/15/2021

Daniel L.

Disaster struck my not so old laptop. It simply died: no response to powering it up. I thought everything on the hard drive was gone, and I use database software that is hard to back up on the cloud. Charley pulled the hard drive and was able to save everything- including applications. Although I needed a new computer, all my files were available and Charley set me up on one drive so everything is backed up. He was a life-saver! I highly recommend his services. - 1/23/2023