This policy is designed to provide reliable, defensible details regarding refunds and cancellation for [business name] services.
You can cancel at any time by opening a support ticket with the subject line cancel my subscription. Our refund policy is limited to:
- monthly subscribers: there is no refund of the month paid, or the initial setup fee, but there will be no further charges.
- annual subscribers: there is no refund for the initial setup fee or the month of cancellation but, a refund of the remaining balance of the subscription will be provided.
- purchasers of a bank of hours will be refunded any remaining time in the bank.